Appliance Symptom Checker in Georgia

Likely causes

• Dirty condenser coils
• Failed condenser or evaporator fan
• Bad start relay
• Defrost failure (iced evaporator)
• Low refrigerant from a leak

Safe checks

• Check the thermostat setting
• Vacuum the condenser coils
• Make sure vents inside are not blocked by food
• Listen for the fans running

When to call

If it is still warm after 24 hours, if it clicks on and off, or if the freezer is frosted on the back wall.

Likely causes

• Clogged defrost drain
• Cracked drain pan
• Leaking water supply line or inlet valve
• Loose water filter

Safe checks

• Reseat the water filter
• Check the supply line behind the fridge
• Look for ice in the bottom of the fresh-food section

When to call

If water keeps returning or the supply line or valve is leaking.

Likely causes

• Worn evaporator or condenser fan motor
• Ice touching a fan blade
• Failing start relay (clicking)
• Unit not level

Safe checks

• Level the fridge
• Clean the condenser fan area

When to call

For grinding, constant clicking or buzzing that gets louder.

Likely causes

• Clogged pump filter
• Kinked drain hose
• Failed drain pump
• Faulty lid switch or door lock

Safe checks

• Clean the drain pump filter
• Check the drain hose
• Run a drain and spin cycle

When to call

If the pump hums but no water moves, or the door will not lock.

Likely causes

• Unbalanced load
• Machine not level
• Worn shock absorbers or springs
• Shipping bolts left in (new washers)

Safe checks

• Redistribute the load
• Level the feet and lock them
• Remove shipping bolts on a new machine

When to call

If it shakes on every load even when level.

Likely causes

• Torn door boot seal
• Loose or cracked fill hose
• Leaking pump
• Too much detergent (suds overflow)

Safe checks

• Check hose connections
• Inspect the door seal for tears
• Use HE detergent in the right amount

When to call

If water comes from under the machine or the seal is torn.

Likely causes

• Blown thermal fuse
• Burned-out heating element
• Weak gas igniter
• Clogged vent causing overheating
• Half-tripped breaker

Safe checks

• Reset both breakers
• Clean the lint screen and vent
• Check the gas valve is open

When to call

If heat does not return after clearing the vent and breakers.

Likely causes

• Restricted vent
• Dirty moisture sensor
• Weak element
• Overloading

Safe checks

• Clean the lint screen and duct
• Wipe the moisture sensor bars
• Dry smaller loads

When to call

If clothes still take more than one cycle after cleaning the vent.

Likely causes

• Dirty filter
• Clogged spray arms
• Low water temperature
• Weak circulation pump

Safe checks

• Clean the filter
• Clear spray arm holes
• Run the hot tap before starting

When to call

If dishes are still dirty after cleaning the filter and arms.

Likely causes

• Clogged filter
• Blocked drain hose or disposal inlet
• Failed drain pump

Safe checks

• Clean the filter
• Run the garbage disposal
• Check the drain hose under the sink

When to call

If water still stands after clearing the filter and disposal.

Likely causes

• Weak gas igniter
• Burned-out bake element
• Failed temperature sensor
• Control board fault

Safe checks

• Check the breaker or gas supply
• Look for a broken bake element
• Check that the clock and display work

When to call

If the oven stays cold or takes far too long to preheat.

Likely causes

• Failed magnetron
• Failed high-voltage diode or capacitor
• Faulty door switch

Safe checks

• Try a different outlet
• Make sure the door latches fully

When to call

Always: these parts carry dangerous voltage. Do not open the cabinet.